Ajuda E Suporte
Para informações sobre produtos, cadastro de produto, garantia e outros serviços, nossa sessão de Perguntas Frequentes abaixo tem as respostas para suas dúvidas.
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Assistência Técnica
Use a ferramenta abaixo para buscar a Assistência Técnica DEWALT mais próxima de você.
Cadastro de Produtos
Cadastre suas compras com a MyDEWALT e tenha acesso a informações sobre garantia, novidades, promoções e avalie nossos produtos.
Informações sobre Garantia
Encontre todas as informações que precisa sobre garantia, reparos ou reposições de seus produtos.
Preguntas Frecuentes
Product Information
Nuestro localizador de distribuidores te ayuda a encontrar tu distribuidor DEWALT autorizado más cercano. Los detalles completos se pueden encontrar aquí.
XR FLEXVOLT es nuestra revolucionaria gama de herramientas inalámbricas de 60 V MAX* que te brindan el poder de las herramientas con cable con la libertad de las herramientas inalámbricas. La batería XR FLEXVOLT es la única batería en el mercado que cambia automáticamente de 60V a 20V, lo que le permite alimentar herramientas eléctricas de 20V y 60V en las gamas XR y XR FLEXVOLT de 20V MAX*. Obtén más información sobre XR FLEXVOLT aquí.
Yes. XR FLEXVOLT batteries are backwards compatible with all 18V XR products and chargers — any XR 18V cordless power tool that you already have can be powered by an XR FLEXVOLT battery. Find out more about XR FLEXVOLT here.
On product pages, you can find links to download manuals. To get to product pages enter a product by code or name in the in the search bar at the top of our web pages.
The product page will list the vibration figures for your tool. To get to product pages enter a product by code or name in the search bar at the top of our web pages.
For all technical information relating to anchors and fastenings please click here.
Guarantee
Users can extend the warranty of their DEWALT tools for up to 3 years. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it to your Tool Overview within 4 weeks of purchase. To subscribe, click here.
Use our convenient locator to help you find your nearest authorised DEWALT service agent. More details can be found here.
You can view the full terms & conditions of your guarantee here.
Service & Technical Information
In order to find accurate parts, manuals and drawings for your tool you must know the tool's model number and type number. On DEWALT tools, the model number and type number are usually on the warning label or nameplate typically found on the bottom or side of the tool. The label for larger equipment, like generators, can be found on the top of the equipment. For help finding your model number please click here.
The serial number of your tool can usually be found either on the rating label or within the battery compartment. It will either be a series of numbers or a mixture of letters and numbers. For help finding your serial number please click here.
The date code is the year of manufacture followed by the week and the plant. For example, a product made in the second week of 2017 in plant 59 would be 2017- 02 59. For help finding your date code click here.
You can contact Service Technical by visiting our service website here.
SAIBA ONDE COMPRAR
As ferramentas e acessórios DEWALT estão disponíveis online e nas lojas de todo o país. Procure por revendedores próximos por CEP ou cidade.